Registered to provide Australian Immigration Advice, MARN: 0104952
Leaders in immigration, migration, emigration and visa advice for people who want to live and work in Australia
Electronic Travel Authority (ETA) Visas - System Problems
If you are having trouble access your ETA, you can contact us at any time via email.
Messages will be answered only during normal business hours in Australia. We cannot guarantee a quick response outside these hours.
Please use this facility only if you have:
- A question or comment about the Internet ETA web site; or
- A problem using the Internet ETA web site.
Many common questions are answered in the Frequently Asked Questions (FAQs). Please read the online help for answers to your questions before contacting us.
This facility has been established to assist people in using this site for making applications for ETAs for travel to Australia.
It is not available for making general enquiries on visas for Australia, working in Australia, migration to Australia or tourism.