General:

Liaises with patients, clients and visitors to hospitals and health clinics and works as a team member to arrange, coordinate and provide health care delivery in Aboriginal and Torres Strait Islander community health clinics.

Tasks Include:

• maintains health records and statistics
• acts as an advocate in the community they serve
• acts as a communicator and interpreter on behalf of clients and other health personnel
• provides clinical functions, including case management and follow-up, independently or in consultation with other health care providers
• provides health education to individual clients and health staff
• provides cultural education to persons outside the cultural community and life skills education to the community they serve
• provides counselling and referral for crisis problem cases
• provides input to the planning, development, implementation, monitoring and evaluation of all health programs in the community
• may perform a management role, providing staff counselling, facilitation, orientation, induction and development
• may carry out administrative duties including budgeting and correspondence
• may liaise with government and non-government agencies