Assesses the social needs of individuals and groups, and assists people to develop and use the skills and resources needed to resolve social and other problems.
Tasks Include:
acts as a contact between clients in need and community services
assesses resources for health, welfare, recreation, housing, employment and other community services
provides leadership and assistance for the implementation of pilot projects in community development and self-help
assists community organisations, social agencies and voluntary groups to improve services or develop new services
conducts individual or family case interviews to identify the nature and extent of clients' problems
evaluates information obtained to determine the type of assistance required
assists clients to understand and resolve problems by providing information and referring them to community or self-help agencies
monitors the progress of clients by maintaining contact
compiles case records and reports
may assist in budget preparation and policy formulation